Pre-Reg Form Help

Why isn’t the File Upload field working on Safari?

The File Upload field doesn’t work on Safari if it’s set to block certain cookies. To solve this problem, open your Safari browser and go to Settings → Preferences. Next, click on the Privacytab and select Never for Block cookies. This will allow the File Upload to function properly on Safari so that your form visitors can submit their files.

Do file upload fields work for iOS mobile devices?

Yes, but only for versions above 5.1.1. Mobile devices that use iOS version 5.1.1 or lower are not compatible with the File Upload feature. This due to the fact that file upload fields use the input type file which is not supported on all mobile browsers. If possible, upgrade your iOS version in order for the File Upload field to work on the online form.


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